My Home Service is an innovative new company that makes the ongoing maintenance of home appliances a stress-free and time-efficient task, where the consumer has control.
My Home Service is an online service which provides consumers:
- An online booking portal across multiple brands
- The opportunity to rate professional performance via a survey
- An on-time guarantee
- A service satisfaction guarantee
My Home Service is an online service which provides service providers:
- Performance incentives
- Their own free management portal (skills, rates, areas and calendar)
My Home Service is an online service which provides:
- Implement carbon neutral and environmental programs from launch
From washing machine repairs, dishwasher repairs and fridge repairs to electrical and plumbing repairs, My Home Service matches the consumer’s needs online with pre-screened, suitably qualified, local tradespeople.
My Home Service does this while offering the consumer genuine transparency when it comes to trade qualifications, schedules and customer feedback.
Information such as expected arrival times, technician details, parts on order and order status are all available for the customers to track, online, any time.
All My Home Service members are encouraged to offer feedback regarding their experience ensuring that the customer satisfaction ratings provided are helpful and up to date.
With My Home Service is now in full swing in the greater Sydney area.