Specialist distributors of water saving systems, Nubian Water Systems recently appointed Arna Holden to the role of General Manager of Customer Experience, as part of the company’s ongoing commitment to improve customer service.
Arna's core responsibility will be to develop and implement strong operational systems, strategic processes and growth components to lead excellence within the business and for all stakeholders.
Arna arrives at Nubian with extensive expertience in improving customer service, client retention and efficient logistics production. She has led national product enhancements and implemented best practice in service procedures, both in Australia and New Zealand.
CEO of Nubian, Barry Porter said; "We are delighted to have Arna on board. Her expertise with managing customer service and initiatives in driving growth and excellent operational process makes her a welcome addition to the Nubian team.”
Arna Holden commented on her new role; "I am excited to be a part of Nubian's next phase of growth. The organisation has an excellent team and a strong customer centric culture. Water is a global priority and we have the opportunity to engage prospective customers and existing clients on a commercial and domestic level with our top quality water saving systems."