SALTO has partnered with the UK-based res:harmonics to deliver frictionless guest experiences and streamlined functioning for operators of coliving and serviced apartment facilities.
As one of SALTO’s core technology partners, the res:harmonics property management system offers an all-in-one platform to deliver the essential tools for coliving and serviced apartment operators to maximise profit, provide high performance operations at reduced costs, and deliver great customer service. Headquartered in the UK, res:harmonics has doubled the number of units managed year-on-year since 2016, and is now integrated in over 10,000 units across Europe, North America, South America and Asia.
SALTO’s innovative access control solutions are integrated with the res:harmonics property management system to deliver multiple operational benefits and generate additional revenue for coliving operators.
Effective coliving software
Property management systems (PMS) are essential tools for the residential hospitality industry, eliminating the need to use different software platforms to manage operations. From boosting sales to optimising operations, res:harmonics PMS increases operator productivity by as much as 40%, and generates more revenue by automating activities across the customer journey to improve guest experience at every touchpoint, which increases repeat business.
“res:harmonics property management software was specifically designed for coliving operators to seamlessly manage the complexities of coliving operations. Our integration with SALTO makes coliving management even easier by removing physical and operational barriers to access control,” said Giles Horwitch-Smith, CEO and founder at res:harmonics.
Safe spaces and smooth operations
The concept of coliving is based on community, openness, and social interaction between residents, which presents an array of unique challenges when it comes to security. As coliving operators welcome new residents and visitors on a daily basis, managers struggle to track physical keys and change residents' access, while finding a balance that maintains resident security and their belongings, whilst cultivating an open community.
With SALTO and res:harmonics integrating a data-cke-saved-technology, coliving operators no longer have to compromise. Operators can remotely provide residents access to communal spaces, such as gyms or swimming pools, limit access to private rooms, and change access to spaces throughout the day (i.e., for organised events in private meeting spaces). Operators also provide maintenance staff with temporary access to lift restrictions during emergencies.
For example, leading coliving operator, The Collective, uses res:harmonics coliving software and SALTO Systems to facilitate seamless community access to communal areas, control access to external events in its properties, and provide exceptional security to private spaces.
Whether you have 30 access points or 3000, there’s no need to hire onsite staff, call a locksmith or battle to find keys for maintenance tasks when using SALTO Systems and res:harmonics. The access control solution also fully integrates with existing management tools to provide real-time occupancy, demographic and amenities data for effective space monitoring.
Finnish coliving concept Noli Studios has a wide variety of resident demographics and lengths of stay in their properties at any given period, ranging from students staying for a year to short-term tourists. With SALTO and res:harmonics, Noli tracks comings and goings, and easily switches access control as residents return and depart.
“Community is the key”
It’s critical that coliving residents receive amazing user experiences. res:harmonics recently introduced a guest app that’s specifically designed for coliving operations and facilitates communication between operators and guests for booking community events, reporting maintenance issues in real-time, and paying bills. What’s more, the white-labelled guest app allows customisation and branding specifications. This feature also integrates SALTO keyless access to unlock doors at coliving properties.
Integrating SALTO solutions within res:harmonics operations builds thriving coliving communities. By assigning credentials to an app or tag (key fob), residents simply tap in and out of specific areas, such as the garage or gym, and manage access to their own private space through guest invitation.
Meanwhile, operators and residents can also organise community-enhancing events, such as a Pilates session on the roof terrace or a cookery class in the kitchen. For example, Weave Living uses res:harmonics coliving PMS and SALTO Systems to enhance community events organised for its residents in Hong Kong.
As the community changes, administrators can change permissions and easily add new properties as required, without compromising security or movement.
